The team at Advantage Pools offers everything you need for a safe, beautiful pool. This includes:

• Weekly services
• Vinyl liner and safety cover installations
• Pool remodels
• Leak detection
• Equipment repair and installation
• Concrete deck work
• Pool opening and closing services

Shocking your pool eliminates chemicals. It can also help eliminate chlorine that is no longer effective. If your chlorine level reaches above 0.2, shocking it can make it active again. Pool shocking is most commonly done after heavy rains and storms. After you shock your pool, wait eight to 12 hours before swimming in it.

At Advantage Pools, we work with the best pool brands. Many of our products come with manufacturer warranties. We abide by these warranties for your service.

At Advantage Pools we are proud to work with the best pool brands. We are a Pentair Warranty Station. As a dealer, we work with:

• Hayward
• Pentair
• Jandy
• Fluidra
• Raypak
• Tara
• Latham
• Intermatic
• Hydrazzo
• QuartzScapes
• Diamond Brite

Though we are always looking for one, we have yet to find the magic wand that immediately turns a dark green mess into a pretty pool in one visit. In many cases upon opening your pool or starting service with us, we will need to schedule an additional service a day or so later so that we can get your pool looking and feeling the way you want it to be.

We truly wish we had the time to stay at every pool until it was completely clean, but in some cases that does not always work. We cap our tech’s time for regular service at an hour so that we may be able to get to the rest of the pools for that day. On those rare occasions that we cannot finish the service we will schedule an additional service with you a day or so later, if you wish. 

While yes you are paying us to service and maintain your pool, you do still have some responsibilities: 

1) Please make sure in the days between our visits you have you pool system on and that it is filtering (minimum of 10 hours a day). 

2) If you have an event or big gathering in your pool, let us know so we can treat your pool accordingly (more people in the pool zaps the chems, namely chlorine).

Of course! We have about half of our regular service customers keep their pools open all year. We service the pools all year. During the few weeks the weather stays below freezing we will reach out with a reminder when to run your system to keep your lines from getting damaged. 

We offer a cover service we can perform to keep the weight of leaves and debris from accumulating on your pool cover, preventing damage and ensuring a clean pool when you're ready to start swimming.

First of all, in an emergency, turn your equipment off. Call us at (901) 401-2945 as soon as you know something is wrong. Our office hours are 8:00am to 4:30pm. We have a 24hr text line (901) 352-9389 that you can text (it does not work as a call number) your issue and a picture too. We will try and get back to you as soon as we can.

For regular cleaning services we MUST have a credit card on file in case you are not there to issue payment when we are onsite. To begin any weekly or “OTS” (one time service) we must have a credit card before routing a tech your way. However for any repair, hardscape or large service such as Drain & Clean you are welcome to have a check ready for when we complete the job that day. 

Unfortunately at this time we cannot, but we are looking into it! 

We run the cards for a particular day 24-48hrs AFTER the day of service, so as to allow for you to examine the work order and make sure you understand everything correctly.